Frequently Asked Questions

You've got questions, we've got answers.


Here at the United Way we're committed to being as transparent as possible when it comes to how we manage and invest donor dollars, so we've compiled a list of answers to the questions we get asked the most!

If you can't find the answer you're looking for, please call our office at 423-479-2020.


What does United Way do?

  • At the United Way, we connect people to community by bringing stakeholders together to address the crisis and chronic issues our community faces. We fight to find solutions to these issues in education, health, and stability by connecting our community to the needs and resources available.

Who does United Way fund?

  • United Way funds a variety of local non-profit agencies and organizations that focus on health, education, and stability. For a full list, click here

How are funding decisions made?

  • Local non-profits apply for funding and groups of local donors volunteer their time and expertise to come together to review and make funding decisions based on the information they are provided by the non-profits applying.

What are the needs in our community?

  • Our community is not immune to the struggles faced in other areas. At United Way, we are solution focused, striving to meet immediate needs while solving complex root issues that help to make the Ocoee Region an even better place to call home.

How are the needs determined?

  • The United Way determines the needs in our community through a variety of needs assessments that are conducted at different points throughout a year. Check out our most recent needs assessments here.