Frequently Asked Questions

You've got questions, we've got answers.

Here at the United Way we're committed to being as transparent as possible when it comes to how we manage and invest donor dollars, so we've compiled a list of answers to the questions we get asked the most!

If you can't find the answer you're looking for, please call our office at 423-479-2020.


What does United Way do?

  • At the United Way, we connect people to community by bringing stakeholders together to address the crisis and chronic issues our community faces. We fight to find solutions to these issues in education, health, and stability by connecting our community to the needs and resources available.

Who does United Way fund?

  • United Way funds a variety of local non-profit agencies and organizations that focus on health, education, and stability. For a full list, click here

How are funding decisions made?

  • Local non-profits apply for funding and groups of local donors volunteer their time and expertise to come together to review and make funding decisions based on the information they are provided by the non-profits applying.

What are the needs in our community?

  • Our community is not immune to the struggles faced in other areas. At United Way, we are solution focused, striving to meet immediate needs while solving complex root issues that help to make the Ocoee Region an even better place to call home.

How are the needs determined?

  • The United Way determines the needs in our community through a variety of needs assessments that are conducted at different points throughout a year. Check out our most recent needs assessments here

What is the United Way’s work around health?

  • The United Way leads the charge in providing access to healthcare for those most vulnerable within our community. Many working families in the Ocoee Region have no health insurance and cannot afford the cost of necessary medical care. We believe healthier families make healthier communities, so much of our work in health is geared towards access. For our community goals surrounding health and a list of impact partners working in this area, click here

What is the United Way’s work around education?

  • The United Way’s focus on education is geared towards providing opportunities that help ensure chronic poverty is not a life sentence. We know that education opens doors of opportunity that not every student is able to walk through. We want to make sure all children arrive to school ready to learn and that a street address does not determine a student’s success. For our community goals surrounding education and a list of impact partners working in this area, click here

What is the United Way’s work around stability?

  • United Way’s work around stability is ensuring that basic needs of residents in the Ocoee Region are being met. Finding solutions to our community’s biggest needs is the foundation of our focus on stability. When we can empower people in the Ocoee Region to make a stable life for themselves and their families, we are changing the face of this community. For our community goals surrounding stability and a list of impact partners working in this area, click here