OCOEE CONNECT
Answering the Call
Ocoee Connect is the region’s premier resource and referral hotline, offering essential utility assistance through Cleveland Utilities’ Project Round Up and Chattanooga Gas’ Energy to Give programs. Beyond utilities, we connect thousands of neighbors in the midst of crisis with vital resources, including housing, food, childcare, healthcare, family support, and legal aid. Since its inception in 2020, Ocoee Connect has invested more than $1.2 million locally.
If you or someone you know needs assistance, please dial 211 or call Ocoee Connect at 423-800-8008.
Putting Ocoee Connect Data to Work
Data collected from Ocoee Connect calls provides a real-time snapshot of ongoing and emerging needs in our community. United Way leverages the information gathered to better understand trends and keep a pulse on the changing landscape of local issues.
Utility Assistance
Ocoee Connect Utility Assistance Partners: Cleveland Utilities and Chattanooga Gas
Utility Assistance Qualifications
- Bradley or Polk Resident
- Proof of Income
- Copy of Utility Bill
- Documentation of Hardship
Assistance is limited to once per calendar year and applicants are vetted through Charity Check to avoid duplication of services.